Lab score vs real users
Shopify retired the Lighthouse Speed Score in January 2024 because it "fail[s] to represent real-world user experiences." The scoreboard is now real-user Core Web Vitals in your Shopify Web performance dashboard.
App bloat, oversized images, slow fonts, hero LCP, pixel sprawl, theme junk, JS hygiene, above-the-fold order — and a straight answer on whether your theme is the ceiling. Before/after report included.
7-day money-back guarantee — if the first delivery misses, you get a refund.
Shopify retired the Lighthouse Speed Score in January 2024 because it "fail[s] to represent real-world user experiences." The scoreboard is now real-user Core Web Vitals in your Shopify Web performance dashboard.
LCP within 2.5 s · INP under 200 ms · CLS under 0.1 — measured at the 75th percentile of real visits, mobile and desktop separately. Those are Google's thresholds, verbatim.
It is where most Shopify traffic is, it is what Shopify measures, and it is the harder number. Desktop improves as a side effect.
Your PageSpeed number is red, and every "speed app" you tried added another script to the pile.
A $30 gig promised 90+ in 24 hours. The screenshot went up. Real visitors saw nothing change — that pattern has a name now, and a Shopify Community thread.
Mobile shoppers bounce at second three. You never see the sale you lost.
retail conversions from a 0.1-second mobile speed improvement (and +9.2% average order value)
Deloitte / Google, "Milliseconds Make Millions", 2020the e-commerce conversion rate of a site loading in 1 second vs one loading in 5 seconds (3.05% vs 1.12%)
Portent, 100M+ page views, 2022of mobile visitors leave if a page takes longer than 3 seconds to load
Google / DoubleClick, "The Need for Mobile Speed", 2016Every number above is quoted as published, with the study named. We do not round up and we do not invent percentages — that is the point.
Pay on Stripe. Intake form: store URL, top product and collection pages, collaborator access, the apps you can't live without. You get a queue position and an ETA.
We duplicate your live theme, baseline three pages on mobile, pull your Shopify Web performance numbers, and measure every app and pixel. You receive the removal shortlist to approve — nothing is removed without a yes.
All nine interventions on the duplicate theme. A senior reviewer checks the diff and QAs mobile and desktop: add-to-cart, variants, cart, popups.
Preview link, before/after report, change log. You publish, or we do on your word. Your original theme stays as a backup for 30 days.
Anything we touched misbehaves, we fix it. First delivery misses the brief, you get the $299 back and your original theme restored.
This is the report format. The numbers are illustrative, not a client result — yours depend on your theme and apps.
| Before | After | |
|---|---|---|
| LCP | 4.9 s | 2.6 s |
| INP | 310 ms | 160 ms |
| CLS | 0.31 | 0.04 |
| Page weight | 6.8 MB | 2.1 MB |
| Requests | 142 | 61 |
| Third-party scripts | 19 | 7 |
Some sellers hide content from PageSpeed and GTmetrix so the test sees a blank, fast page while your shoppers see nothing new. The pattern is documented in the Shopify Community. Search your theme code for "Chrome-Lighthouse" — if it is there, someone did that to you.
If our first delivery doesn't complete the nine-point checklist as written on this page, or breaks something we touched and we can't fix it within the 7-day window, you get the $299 back and we restore your original theme. We don't promise a Lighthouse number — nobody honest can before seeing your theme — but we do promise the work, the report, and the rollback.
Covers our changes. Doesn't cover apps or sections you add after delivery, or cases where access or approvals weren't given within the window.
| Shopision Sprint | $5–$30 gig | $600–$900 agency package | |
|---|---|---|---|
| Price | $299 flat | Cheap — then "premium" tiers | Quote, then add-ons |
| Scope visible before you pay | Yes — this page | No | Sometimes |
| Score guarantee | No — and we explain why | "90+ in 24h" | "Guaranteed 90+" or refund |
| Works on a theme copy, you preview | Yes | Rarely | Usually |
| Before/after report + change log | Yes | Screenshot | Sometimes |
| Tells you when your theme is the ceiling | Yes, in writing | No | Rarely |
We never work on your live theme. Everything happens on a duplicate, you get a preview link, and the original stays as a backup for 30 days. A senior reviewer checks every diff before you see it. If something we touched breaks, we fix it inside the guarantee window or you get the money back.
No. We measure them and show you what each one costs in kilobytes and milliseconds on your top pages. You say which ones go. What we always do is remove the code that uninstalled apps leave behind — Shopify's own docs say uninstalling doesn't remove it.
No, and be careful with anyone who does. Lighthouse scores move with network, device and Google's own test conditions, and Shopify retired that score in 2024 for exactly that reason. We guarantee the checklist, the report and the rollback. The number goes up because the weight goes down, not because we told a test tool to look away.
Real speed. We report both: the lab score you can check yourself in PageSpeed Insights, and the real-user Core Web Vitals in your Shopify Web performance dashboard. The second one is what Google and Shopify use. It updates over about 30 days, so we tell you when to look.
Mobile first. That is where most Shopify traffic is, what Shopify measures, and the harder number. Desktop improves as a side effect.
The fixes are permanent. What undoes them is new: a new app, a new page-builder section, a fourth tracking pixel. Your report ends with a keep-it-fast checklist and a two-minute re-test method so you see a regression the day it happens.
Speed is one input among many. Google says Core Web Vitals "align with what our core ranking systems seek to reward" and also that there is "no single signal." Buy this for shoppers who bounce at three seconds and for landing-page experience on paid traffic. If someone sells you rankings from a speed job, walk.
A Shopify collaborator request scoped to themes and apps. We don't need or want customer, order or payment data. Access is revoked when you say so.
Yes. Scope, price and turnaround before we start. You see the queue. You do not see surprise invoices. If your theme is the ceiling, we say so in writing with what a rebuild would cost — that is advice, not an upsell inside the delivery.
Because Shopify already runs the CDN, compression, caching and minification, and most "speed" apps add another script to fix the scripts. What is left is manual: images, fonts, app residue, pixel sprawl, the order things load in. That is the Sprint.
Studio members get the Sprint as an ordinary task in their queue — and every new app, section or pixel gets reviewed before it costs you a second. One flat monthly fee.
Pay by card on Stripe → intake form → work starts next business day.
Start a Studio plan or buy a single task. Senior-reviewed. Cancel anytime.
7-day money-back guarantee · No sales call · Cancel anytime